General Questions:

Can I image the Planets and the Moon?

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

How can I image Comets or Asteroids?

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

Remote Telescopes:

What are the bright vertical lines in my image?

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

What can I do if not I'm happy with an Image?

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

Calibration Data - Flats Darks Bias

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

Account Questions:

Can I use paypal?

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

How do I change my password?

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

Verify Your Account

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

How to get my image files:

How to download multiple files using zip (Web Browser - Preferred Method)

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.

 

How to download a single file

If you have just created a new account or made changes to your existing account and are having trouble logging into your telescope then this may help.

 

New Accounts: Once you have registered with iTelescope you are sent a Verification Email to the address you nominated to use. Please find this email and use the link provided in it to activate your account. Look in your SPAM/JUNK folder if you cannot see it in your Inbox.